Careers at CYBRA

We are always looking for bright and talented people to join us. CYBRA Corporation provides a creative, supportive work environment for the motivated individual seeking a dynamic, challenging, and satisfying career.

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Our Company

We are a fast growing, high technology company headquartered on the historic Yonkers waterfront and are a leading provider of products and services that help businesses manage document printing and increase efficiency. Our R & D, customer support, and sales are based in West Seneca, NY.

CYBRA's Yonkers office

Established in 1985, CYBRA is a leading software developer, publisher and systems integrator specializing in Auto-ID technology.  Our flagship product, MarkMagic, is barcode, RFID and forms middleware relied upon daily by thousands of customers worldwide.  It helps customers easily integrate barcode, RFID technology and electronic forms into their business systems. Our latest product, Edgefinity IoT, is an integrated control solution for the exciting new technology field of RFID. Edgefinity IoT helps customers create leading edge RFID applications to track and trace products and people in diverse industries such as manufacturing, distribution and retail.

CYBRA Headquarters - Yonkers, NY

Headquarters

CYBRA’s headquarters are located in the original Otis Elevator Company factory on the waterfront in Yonkers, NY.  Just steps from the Yonkers station on the Metro North Hudson Rail Line, CYBRA is just 25 minutes from Grand Central Terminal.

CYBRA Research and Development - West Seneca, NY

Research & Development

CYBRA’s R & D is in West Seneca, NY. Located in Southgate Plaza, a development that features more than 100 shops and restaurants, and plenty of on site parking, the West Seneca Branch Office at 954 Union Road is minutes from the Aurora Expressway.

Current Openings

Inside Sales/Account Management - West Seneca, New York

Does this describe you?

We are looking for high energy, driven professionals with sound business acumen, good technical aptitude and natural sales instincts to join our sales team as an Account Manager.

You will gain experience interacting with clients of all levels, in a variety of industries and across a broad geographical area. CYBRA offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell software and hardware solutions and take your career to the next level!

What you’ll be doing:

  • Achieve sales quotas and retention goals through development of personal relationships with existing customers, primarily over the phone
  • Manage the lifecycle of an account from newly acquired customer through training to annual renewal, with a goal of achieving a 95% renewal rate.
  • Upsell to multi-year subscriptions and identify opportunities for re-activations
  • Engage customers to understand their goals, how they are using CYBRA products, and educate them on how they can better leverage CYBRA software to achieve their goals
  • Act in the best interest of each customer and ensure customer satisfaction by proactively addressing customer issues with our tech support team.
  • Identify upsell opportunities to escalate to sales reps
  • Uncover interesting use cases and facilitate customer case studies for our marketing team
  • Increase focus on retention and on-going customer satisfaction to protect and grow revenue base
  • Lead software demos and educational webinars for subscribed and prospective customers
  • Participate in a working environment that supports team-based selling and involves professionalism, respect, and open communication
  • Ensure complete and accurate information is captured in Salesforce.com CRM system to manage opportunities, record account activity and track results
  • Participate in campaigns designed to support the goals and objectives of the Sales department
  • Actively collaborate with marketing, engineering, production, and other departments
  • Identify and implement changes that improve effectiveness and efficiency of account m

What makes you qualified:

  • 2+ years in Account Management, Sales or a similar role
  • Experience with SalesForce or other CRM
  • Experience working with all levels of management and resources
  • Resourceful, able to balance multiple priorities with a sense of urgency
  • Exceptional written and verbal communication skills
  • Experience thriving in a fast-paced, dynamic, high growth environment
  • Positive energy and ability to work in a team environment
  • Ability to plan and carry out responsibilities with minimal direction
  • People skills required to create, maintain and enhance relationships with customers and colleagues.
  • Technical competence including advanced ability in MS Word, proficiency in Excel and experience with PowerPoint
  • Bachelor’s Degree or equivalent experience

What’s in it for you:

A competitive salary and comp plan that rewards hard work and results. Benefits including health care, dental, LTD/STD, Life Insurance, 401K with matching, PTO, flex hours, holiday pay, a well-stocked kitchen, employee referral program, company sponsored events, and employee-paid benefit options. We offer a fun, yet professional, work environment that truly cares about its employees and is passionate about using technology for solutions to everyday problems. 

Company values:

Innovation
Customer commitment
Excellence
Leadership
Integrity
Passion 

Location:

The Account Manager position is located in CYBRA’s West New York office.  In addition to sales, the office houses CYBRA’s Research & Development department and Customer Support.  The office is situated in the Southgate Plaza of West Seneca, NY which is minutes from the Aurora Expressway.

CYBRA’s headquarters are in the original Otis Elevator Company factory on the waterfront in Yonkers, NY. Just steps from the Yonkers station on the Metro North Hudson Rail Line, CYBRA is just 25 minutes from Grand Central Terminal.

Equal Opportunity:

CYBRA is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

 

APPLY NOW
Entry Level Java Programmer - West Seneca, New York

CYBRA Corporation is looking for a highly motivated entry-level software developer to participate in programming across a range of diverse computing platforms and programming languages.

The primary focus will be program design and Java programming (development and maintenance) of CYBRA’s auto-ID solutions. Clear and complete documentation of design, modifications, fixes, and features is essential.

Required Knowledge and Skills:

  • Bachelor’s degree in Computer Science or Mathematics discipline
  • Java development proficiency
  • OOD
  • SOA and Web services
  • Experience with source control systems, defect tracking systems, unit test frameworks
  • Well versed in latest program design techniques & software engineering best practices
  • Self-directed
  • Outstanding problem-solving ability
  • Good multi-tasker capable of juggling numerous assignments
  • Strong organizational skills
  • Excellent communication and interpersonal skills
  • Excellent attention to detail and commitment to quality

Primary platforms of interest are Windows, Linux, Unix/AIX and IBM iSeries. The principal software language across all supported platforms is Java. The successful candidate should be familiar with Web services and developing interfaces using REST and SOA.

Desired Experience and Knowledge:

  • JDBC and SQL, preferably using ORACLE or SQL Server
  • JSP, J2EE, XML, RESTful, SOAP and Web Services

Would Be Helpful If You Also Have:

  • Familiarity with bar code printing and scanning
  • Understanding of RFID encoding and scanning

 

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Senior Software Engineer - System i - West Seneca, New York

CYBRA Corporation is looking for an experienced, highly motivated software developer to participate in architecture, system design and programming across a range of diverse computing platforms and programming languages.

The primary focus will be IBM i system design and RPG ILE programming of CYBRA’s auto-ID solutions  that are used by thousands of enterprises worldwide.  Project assignments will involve developing new features, as well as maintaining existing source code.  You will be expected to provide clear and complete documentation of design, source code, modifications, fixes, and features.  In addition to development and maintenance of end user products, you will also be expected to upgrade and maintain CYBRA’s IBM i based internal CRM and accounting system.  We have recently integrated our internal system with Hubspot.  You will continue that integration project.

Required Knowledge and Skills:

  • A minimum of 5 years IBM i and RPG ILE experience
  • Experience with source control systems, and thorough testing
  • Experience with SQL
  • Well versed in latest system design techniques & software engineering best practices
  • Troubleshooting customer installations
  • Self-directed
  • Outstanding problem solving ability
  • Good multi-tasker capable of juggling numerous assignments
  • Strong organizational skills
  • Good verbal and written communication – clear, concise and complete
  • Excellent attention to detail and commitment to quality

Primary platform of interest is IBM i. The principal software language is RPG-ILE.  The successful candidate’s foremost responsibility will be for the RPG ILE and CLLE modules, along with maintenance of associated DDS, of CYBRA’s flagship bar code and electronic forms product, MarkMagic, which is installed at thousands of customers worldwide. Candidate is expected to “take ownership” for completing projects with professionalism and enthusiasm and work closely with other members of CYBRA’s software development and support team.

In addition to RPG projects, there will be opportunities available for the motivated candidate to work on CYBRA’s Java-based products.

Desired Experience and Knowledge:

  • System design of complex software products
  • Working with a commercial software vendor or application hosting provider

Would Be Helpful If You Also Have:

  • Administration of a variety of operating systems
  • Knowledge of Java programming
  • OOD
  • Familiarity with bar code printing and scanning
  • Understanding of RFID encoding and scanning
  • Experience with ERP & WMS applications such as SAP, Oracle, BPCS, MAPICS, JDE, etc.

Salary:

CYBRA Corporation believes that its people are its most important differentiator, and as a result we offer a competitive salary and benefits compensation package. Benefits include 401K plan, profit sharing, vacation, personal days, medical, dental, life, and disability insurance

About CYBRA Corporation:

CYBRA Corporation provides a creative, supportive work environment for the motivated individual seeking a dynamic, challenging career.

We are a fast growing, high technology company headquartered on the historic Yonkers waterfront and are a leading provider of products that help businesses manage document printing and increase efficiency. Our R&D, customer support and sales center are based in West Seneca, NY.

Located in Southgate Plaza, a development that features more than 100 shops and restaurants, and plenty of on-site parking, the West Seneca Branch Office at 954 Union Road is minutes from the Aurora Expressway.

 

APPLY NOW

CYBRA Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. Contact: jobs@CYBRA.com

Barcode Labeling Software

RFID Tracking Software

Barcode Labeling Software

RFID Tracking Software

Resources

[Case Study]

How Roth Industries Package Thousands of Prepared Food Products Every Week.

[eBook]

2022 RFID Integration Guide - Learn how to turn your RFID tags into a great investment

[Webinar]

How You Can Benefit from Digitizing Your Shipping Forms and Labels with MarkMagic

[Case Study]

How Roth Industries Package Thousands of Prepared Food Products Every Week.

[eBook]

2021 RFID Integration Guide - Learn how to turn your RFID tags into a great investment

[Webinar]

How You Can Benefit from Digitizing Your Shipping Forms and Labels with MarkMagic

Company

CYBRA Headquarters
CYBRA HQ (Yonkers, NY)

About CYBRA

Over 30 years of software sales & development. Thousands of customers worldwide. And, we’re just getting started. CYBRA specializes in RFID tracking technology and barcode forms & labeling software solutions. Learn More