Careers at CYBRA

CYBRA Corporation is looking for a highly motivated software developer to participate in programming in java and UI development.

The primary focus will be in Java programming and some front-end programing and design of CYBRA’s auto-ID solutions. Clear and complete documentation of design, modifications, fixes, and features is essential.

For this position: You must be authorized to work in the United States. This position is not eligible for sponsorship. Requires hands-on hardware knowledge, the first ninety (90) days of which are in the office. Is a hybrid role with on-site office work. Local applicates are preferred.

Required Knowledge and Skills:

• Bachelor’s degree in computer science or mathematics discipline
• Java development and design proficiency with OOD (v8 and up)
• Spring Boot (v2 and up) and/or Angular Materials knowledge
• SOA and Web services
• Experience with source control systems, defect tracking systems, unit test frameworks
• Well versed in latest program design techniques & software engineering best practices
• Outstanding problem-solving ability
• Good multi-tasker capable of juggling numerous assignments
• Strong organizational skills and
• Self-directed
• Excellent communication and interpersonal skills
• Excellent attention to detail and commitment to quality

Primary platforms of interest are Windows, Linux, Unix/AIX and IBM iSeries. The principal software language across all supported platforms is Java. The successful candidate should be familiar with Web services and developing interfaces using REST and SOA.

Desired Experience and Knowledge:

• Proficient in Java design patterns.
• Proficient in the current angular materials library
• Experience with Agile, Kanban, Scrum processes. Standup meetings required.
• Knowledge of JDBC and SQL, preferably using MySQL, ORACLE or SQL Server
• Proficient in Java JSP, J2EE, XML, RESTful, API and Web Services

Would Be Helpful If You Also Have:

• Familiarity with bar code printing and scanning
• Understanding of RFID encoding and scanning

CYBRA Corporation is looking for a highly motivated senior software developer to participate in the design and programming of our products.

The primary focus will be on the design and development of CYBRA’s auto-ID solutions. Clear and complete documentation of architecture, design, modifications, fixes, and features is essential.

For this position: You must be authorized to work in the United States. This position is not eligible for sponsorship. Requires hands-on hardware knowledge, the first ninety (90) days of which are in the office. Is a hybrid role with on-site office work. Local applicates are preferred.

Required Knowledge and Skills:

• A Bachelor’s degree in computer technology or equivalent work experience.
• Advanced knowledge of Java, 3+ years. Knowledge of its various frameworks to libraries.
• Software debugging skills. Ability to identify issues with a system, and multiple solutions to address issues and selecting / implementing the best solution.
• Ability to break units of work into manageable sizes and assist in planning execution of the tasks.
• Ability to automate work processes.
• Knowledge of cloud technologies. Preferably Amazon services and Terraform scripts to automate deployments.
• Ability to create user interfaces and web products. Spring Boot (v2 up) and/or Angular (v7 up) 2+ years. Preferably Proficient in the current angular materials library.
• Proficient at testing / writing tests at various levels. 2+ years’ experience with source control systems, defect tracking systems, unit test frameworks.
• Ability to plan / develop scalable products that increase the functionality of the entire system. Product design and contribute to architecture discussions. Preferability System or Application design 2+ years.
• Preparation of reports on completed and ongoing tasks.
• Drive to meet deadlines. Ability to foresee complications that may impact deadlines.
• Proficient in Java JSP, J2EE, XML, RESTful, SOA and Web Services.
• Proficient in JDBC and SQL, preferably using MySQL, ORACLE or SQL Server.
• Well versed in latest program design techniques & software engineering best practices.
• Outstanding problem-solving abilities.
• Good multi-tasker capable of juggling numerous assignments.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Excellent attention to detail and commitment to quality.
• Experience with system support throughout its life cycle.

Would Be Helpful If You Also Have:

• Familiarity with bar code printing and scanning.
• Understanding of RFID encoding and scanning.
• Primary platforms of interest are Windows, Linux, Unix/AIX and IBM iSeries.
• Experience with Agile, Kanban, and Scrum SDLC processes. Standup meetings are required.

CYBRA Corporation is looking for a highly motivated senior software developer to participate in the design and programming of our products.

The primary focus will be on the design and development of CYBRA’s auto-ID solutions. Clear and complete documentation of architecture, design, modifications, fixes, and features is essential.

For this position: You must be authorized to work in the United States. This position is not eligible for sponsorship. Requires hands-on hardware knowledge, the first ninety (90) days of which are in the office. Is a hybrid role with on-site office work. Local applicates are preferred.

Required Knowledge and Skills:

• A Master’s or Bachelor’s degree in computer technology or equivalent work experience.
• Advanced knowledge of Java, 6+ years. Knowledge of its various frameworks to libraries.
• Software debugging skills. Ability to identify issues with a system, and multiple solutions to address issues and selecting / implementing the best solution.
• Ability to work with customers to assist in gathering requirements based on their needs.
• Ability to mentor a small team of junior and middle specialists.
• Ability to break units of work into manageable sizes and assist in planning execution of the tasks.
• Contribute to distribution of responsibilities between team members.
• Ability to automate work processes.
• Knowledge of cloud technologies. Preferably Amazon services and Terraform scripts to automate deployments.
• Ability to create user interfaces and web products. Spring Boot (v2 up) and/or Angular (v7 up) 4+ years. Preferably Proficient in the current angular materials library.
• Proficient at testing / writing tests at various levels. 4+ years’ experience with source control systems, defect tracking systems, unit test frameworks.
• Ability to plan / develop scalable products that increase the functionality of the entire system. Product design and contribute to architecture discussions. Preferability System or Application design 2+ years.
• Preparation of reports on completed and ongoing tasks.
• Drive to meet deadlines. Ability to foresee complications that may impact deadlines.
• Proficient in Java JSP, J2EE, XML, RESTful, SOA and Web Services.
• Proficient in JDBC and SQL, preferably using MySQL, ORACLE or SQL Server.
• Well versed in latest program design techniques & software engineering best practices.
• Outstanding problem-solving abilities.
• Good multi-tasker capable of juggling numerous assignments.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Excellent attention to detail and commitment to quality.
• Experience with system support throughout its life cycle.
• Experience with client facing meetings and the ability to diplomatically shield your team and the company.

Would Be Helpful If You Also Have:

• Familiarity with bar code printing and scanning.
• Understanding of RFID encoding and scanning.
• Primary platforms of interest are Windows, Linux, Unix/AIX and IBM iSeries.
• Experience with Agile, Kanban, and Scrum SDLC processes. Standup meetings are required.

THE ROLE:

The Technical Support Representative provides the highest level of customer service by providing technical assistance, troubleshooting, and resolving customer problems. This role interfaces with CYBRA’s R&D and Operations teams on various product issues and contributes to our growing library of support tools and resources.

CORE QUALITIES:

• Passionate, tech-savvy problem solver.
• Dynamic and highly motivated.
• Self-starter who can learn at a fast pace and enjoys collaborating.
• Energized by helping customers meet their goals.
• Excellent written and oral communication skills.

RESPONSIBILITIES:

• Provide quick, proactive customer communication via support hotline, chats, and emails.
• Identify escalations and share with colleagues for fast resolution.
• Report potential issues and customer feedback to the VP of Operations.
• Respond to customer requests in both oral and written communication.
• Troubleshoot customer installations.
• Collaborate with Sales team throughout the entire sales cycle.
• Issue product license keys.
• Work with vendors and suppliers to support customers.
• Document product functions and features.
• Maintain working knowledge of applications and features of all CYBRA products.
• Drive customer satisfaction with our new products.

QUALIFICATIONS AND SKILLS:

• Bachelor’s degree preferred.
• 1-2 years related experience and training in hardware and software support.
• A problem-solving mindset.
• The ability to troubleshoot using logic and analytical thinking.
• A strong sense of urgency and attention to detail.
• Aptitude for learning new software programs.
• Familiarity with bar code printing and RFID a plus.
• Familiarity with ERP, WMS, or application software another plus.

COMPANY DESCRIPTION

CYBRA Corporation is a technology company headquartered on the waterfront in lower Westchester, with an additional office in in West Seneca, NY, for our customer support and R&D teams. We are known for industry-leading products and services that help businesses produce, integrate, and manage self-identifying documents and packages, as well as tracking assets. All CYBRA software products run natively on virtually all major computing platforms, as well as in the cloud. CYBRA customers include Nike, Staples, Cardinal Health, Kraft General Foods, Foot Locker, Gucci, TJ Maxx, GM, Fisher Scientific, Crate and Barrel, McKesson, Seiko, Jockey, Manhattan Associates, and VAI. To learn more, go to: https://cybra.com

CONTACT:  Candidates ONLY please apply to: jobs@cybra.com No phone calls please.